ZUS Coffee

Brand Overview

ZUS Coffee is Malaysia's #1 tech-driven coffee chain, with its sights set on being the next disruptive force in Southeast Asia. ZUS believes specialty coffee should become a daily necessity for all, not a luxury confined by location and affordability. Established in 2019, ZUS Coffee operates across 380 stores in Malaysia and the Philippines.

ZUS Coffee Business Proposition:

• The ZUS App has 9.6M+ users and ranks in the top 5 on the App Store, driving repeat visits through smart ordering and the ZUS Balance wallet.
• Multi-tier loyalty program plus a 100+ item beverage menu, including the Spanish Latté (30M+ cups sold) and premium bean options.
• Flexible store formats — drive-thru, kiosk, and mobile truck — lower the real-estate barrier to entry.
• Retail expansion into instant coffee, ready-to-drink and merchandise adds revenue beyond the counter.

ZUS Coffee Training & Support:

• 5-day executive orientation plus a 5-day market-exploration program before committing to a territory.
• 4-week initial training program, supported by location-intelligence software for site selection.
• Proprietary reporting systems and ongoing marketing/supply-chain/quality-control support.
• Access to a global network of coffee professionals for knowledge-sharing.

ZUS Coffee Franchisee Profile:

• Proven, low-capex, high-return model suited to Master Franchise and Area Development partners.
• Opportunities open across the Middle East, Asia, Europe and North Africa.